Our Techs Revamped This Bathroom in Prospect Heights, NY, With Our Caulking Services

February 21, 2024

Bathrooms can be difficult to maintain because they are one of the most frequently used areas of the home. In many cases, professional help is required to restore long-term damage caused by day-to-day wear or improper cleaning methods. Our client from Prospect Heights, NY, contacted us because she had a similar problem. The owner cleaned her bathroom regularly, but the surface still looked unappealing despite her efforts.


After trying other methods that didn't work, the owner decided it was time to seek professional assistance. While she was searching, one of her friends highly recommended our caulking services in Prospect Heights, New York, saying we were the best in the city.

Following her friend's suggestion, she visited our user-friendly website and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which instilled the confidence she needed to call us.

One of our friendly representatives listened to her concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her bathroom and noticed the surface was in poor condition. The caulking around the tub was damaged and the grout wasn't adequately sealed, contributing to the staining, discoloration, and decay.

After discussing our assessment of the bathroom with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our calking services using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and ensure the surface would look like new again.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house on the appointed day and time, ready to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer any questions she might have.

First, we deep-cleaned the surface using our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the damaged grout to ensure a beautiful, consistent appearance.

For the following step, we removed the damaged caulking around the tub and replaced it with a resilient epoxy solution. Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner loved the renewed appearance of the bathroom and said our work was perfect. She was very happy with the outcome and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored bathroom. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.

Ready to give your bathroom a makeover? Your local Sir Grout Brooklyn team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (718) 770-3222 or by using our online scheduling option to schedule a free quote.